Frequently Asked Questions

Collectibles+ is the e-commerce arm of Art+ Magazine. The online shop, which was launched in 2021, serves as an inclusive e-commerce platform for artists, making their artworks, collectibles, and limited edition merchandise accessible to everyone.

 

Shipping and Delivery

Processing of orders may take 14 to 21 days, depending on the volume of orders and shipments.

Shipping fee will vary depending on the products you have purchased and your location. This will be calculated upon checkout.

Couriers for delivery LBC, Lalamove, and Grab.

You may also purchase our art merch and other publications in our Shopee Store.

Payments

We accept most major credit cards via PayPal.

GCash, Visa, and Mastercard are also accepted.

We also accept bank transfers and deposits. Simply choose "Bank Deposit" upon checkout.

You may deposit your payment through the following channel:

METROBANK (Account Number: 2703270532790)

Address check payment to:

SOUTHEAST ASIAN HERITAGE PUBLICATIONS INC.

Once deposited, please send proof of payment (deposit slip) to artpluscollectibles@gmail.com or Viber +639054645907.

Kindly send your full name, address, contact number, and preferred day and time of delivery along with the deposit slip within 24 hours of purchase. Unpaid items will be released (or put back on sale).

We will first verify that the deposit has been made before finalizing the sale. Verification may take 1 to 5 days depending on the mode of payment (i.e., check, bank transfer, etc.).

We currently do not accept cash on delivery (COD). 

Artworks, Catalogue, and Viewing

All artworks and prints come with a Certificate of Authenticity, which will be processed after purchase.

Viewings are allowed as long as the item is still available online. However, we do not allow reservations; once an item is sold, the transaction cannot be revoked.

For catalogues, kindly send us your contact details.

Promos and Discounts

We offer special promotions and discounts. Make sure you're following our official Instagram account, @collectibles.plus and @artplusmag.

You can also be part of our mailing list! Just leave your email address and we'll keep you updated on the latest news and offers.

For other concerns, you may contact us on Viber, WhatsApp, or SMS +63 905 464 5907, or via email at artpluscollectibles@gmail.com.